Shipping Policy
If you have any questions regarding an order or a purchase, please feel free to email or call us and we will do our best to assist you:
Delivery Information
New Zealand
We ship New Zealand wide from our Melbourne warehouse. Delivery is FREE for all orders over NZ$140. Orders under NZ$140 will receive a flat rate shipping fee of NZ$13.63 for standard post or NZ$21.80 for express post. All parcels are tracked and typically arrive within 5 to 10 business days.
Delivery is FREE for all orders over $100 (Australia). Orders under $100 will receive a flat rate shipping fee of $10 for standard post or $13 for express post within Australia.
- Delivery times may vary depending on your location.
- We use Couriers or Australia Post for all Australian deliveries.
- If an item you purchased is sold out, we will contact you so you can choose an alternative item or request a refund.
- Payment verification is required prior to shipping. Depending on your payment method, this may add a small delay to your shipping time.